- Acceptance of Terms
Welcome to the Gaselnora LLC website.
This website is operated by Gaselnora LLC (hereinafter referred to as “the Company” or “we”). These terms apply to your access to this website, your purchase of our game design services, and your use of the related digital design deliverables we provide.
By accessing this website or placing an order, you acknowledge that you have read and understood these terms. If you do not agree with any part of these terms, please do not purchase the services.
These terms should be read in conjunction with the Privacy Policy, Refund Policy, and Service Fulfillment Policy published on this website. In the event of specific stipulations regarding services in an order page or a written agreement between the parties, those specific stipulations shall take precedence within their scope of application, provided that they do not exclude consumer rights guaranteed by applicable law.
- Description of Services
Gaselnora LLC provides online game design and related digital creative services.
Specific service details, deliverables, estimated delivery times, revision limits, and other requirements are governed by the information on the respective service page and the order confirmation.
All services are delivered via email, digital file download links, or other agreed-upon online channels; no physical goods are shipped.
Unless expressly stated otherwise in the order, the Company does not guarantee that the design deliverables will achieve specific commercial returns, game sales figures, user growth, or other business outcomes.
- One-Time Purchases and No Subscriptions
All services offered on this website are one-time purchases.
Each order corresponds to the specific service purchased and its agreed-upon scope of delivery.
The Company does not offer subscription services, recurring memberships, or automatic renewal services.
Customers will not be automatically charged for subsequent periods as a result of purchasing a service.
If a customer wishes to purchase additional services or initiate new projects, they must place a separate order and complete the corresponding payment.
For any additional work not included in the original order, any new costs must be disclosed to and approved by the customer before the work begins.
The price, service details, and payment obligations for each order are determined by the order information displayed at the time of purchase.
4. Payment Terms
Unless otherwise expressly agreed upon in writing by both parties, the Customer shall complete payment for the amount displayed on the checkout page at the time of order submission.
This website may process payments through third-party payment service providers. The Customer shall provide accurate payment information and comply with the applicable terms of service of the payment provider.
The order price, applicable taxes, and other clearly disclosed fees will be displayed during the checkout process. Any applicable taxes will be handled in accordance with relevant laws and the specific circumstances of the transaction.
Upon successful payment, the Company will confirm and process the order in accordance with its service fulfillment policy. If payment fails, is declined, or requires further verification, the Company may delay the commencement of services until the relevant issues are resolved.
The Customer shall not use unauthorized payment methods to complete transactions.
In the event of duplicate charges, erroneous billing, or other payment-related issues, the Customer should contact the Company via the customer service channels published on the website for verification.
- Service Fulfillment and Digital Delivery
All services are provided online; no physical goods are shipped.
Service production time is determined based on the project type, complexity, completeness of materials provided by the Customer, and the terms of the order. Estimated delivery timelines are as specified on the relevant service page, in the order confirmation, or in a written agreement between the parties.
Actual delivery times may be extended if the Customer fails to timely provide necessary materials, confirm design directions, or submit revision requests.
Digital deliverables are provided via email, download links, or other online methods agreed upon by both parties. The Customer is responsible for ensuring that the provided email address and other contact information are accurate and valid.
The Customer may contact the Company for assistance in the event of expired delivery links, inaccessible files, or other delivery issues.
- Intellectual Property and Copyright
6.1 Materials Submitted by the Customer
The Customer retains all rights to their original text, images, trademarks, character designs, game data, and other proprietary materials.
The Customer represents and warrants that they legally own the materials provided to the Company or have obtained sufficient authorization to use them for the relevant design project.
The Customer shall not request the Company to produce content that infringes upon the copyright, trademark rights, or other legal rights of third parties.
6.2 Design Deliverables
Copyright ownership, title, usage licenses, and the scope of commercial use regarding design deliverables shall be governed by the terms expressly stipulated on the service page or in a written agreement between the parties.
Unless otherwise expressly specified in the order or a written agreement, the Client’s payment of service fees does not automatically confer full copyright or intellectual property rights over all design deliverables.
If the parties agree to transfer intellectual property rights for specific custom deliverables to the Client, the specific scope of such transfer, conditions for effectiveness, applicable works, and related rights shall be clearly defined in a written agreement, to the extent permitted by applicable law.
6.3 Company’s Pre-existing Materials
Design methodologies, general templates, tools, workflows, technologies, asset libraries, and other pre-existing intellectual property owned or independently developed by the Company prior to the commencement of services shall remain the property of the Company or its lawful rights holders, unless otherwise agreed in writing.
Where deliverables incorporate such pre-existing materials, the Client’s right of use shall be exercised within the scope of the license agreed upon in the order.
6.4 Third-Party Materials
Design deliverables may involve assets, software, fonts, images, or other protected content owned by third parties. The use of such materials shall be subject to their applicable license terms.
The Company does not claim ownership of third-party materials solely by virtue of delivering the relevant deliverables to the Client.
- Customer Responsibilities
The Client shall:
Provide accurate and complete order information and project requirements;
Timely provide the materials and feedback necessary to complete the services;
Ensure they have the legal right to use any materials submitted;
Refrain from using this website or the services to engage in activities that are illegal, fraudulent, or infringe upon the rights of third parties;
Refrain from unauthorized access to, interference with, or disruption of this website and related systems.
If the Client makes requests exceeding the scope of the original order, the Company may make separate arrangements after confirming the additional services and associated costs with the Client.
- Revisions, Cancellations, and Refunds
Requests for service revisions, order cancellations, and refunds shall be handled in accordance with the refund policy, service fulfillment policy, and applicable laws published on this website. For custom services where production has commenced or delivery has occurred, eligibility for a refund may be affected by the work actually completed, deliverables provided, the terms of the order, and applicable law.
Any limitations regarding refunds do not exclude non-waivable rights granted to consumers under applicable law.
Customers wishing to cancel an order or request a refund should contact the Company via the customer service channels published on the website, providing order details and relevant explanations.
- Governing Law
To the extent applicable, these terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to conflict of law principles that would require the application of the laws of another jurisdiction.
Nothing in these terms is intended to exclude or limit mandatory rights enjoyed by consumers under applicable law.
- Dispute Resolution
In the event of a dispute between the customer and Gaselnora LLC regarding an order, payment, service performance, intellectual property rights, or the interpretation of these terms, the parties shall first attempt to resolve the matter through amicable negotiation.
Customers may submit a description of the dispute, the order number, and relevant supporting materials via the customer service channels published on the website. The Company will review the situation within a reasonable timeframe and attempt to find a resolution.
If the dispute cannot be resolved through negotiation, either party may—to the extent permitted by applicable law—pursue resolution through a court of competent jurisdiction or another lawful dispute resolution process mutually agreed upon in writing.
These terms do not require consumers to waive their rights under applicable law to file complaints with regulatory bodies, initiate litigation, or exercise other statutory rights.
Should a binding arbitration process be adopted in the future, the relevant procedures, scope of application, and consumer rights shall be set forth in clear, separate terms that comply with legal requirements, rather than relying solely on the general statements contained herein.
- Limitation of Liability
To the maximum extent permitted by applicable law, Gaselnora LLC shall not be liable for losses arising from the customer’s failure to provide accurate information, unauthorized use of deliverables, failure to comply with third-party licensing conditions, or other actions beyond the Company’s reasonable control. To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website or related services.
To the maximum extent permitted by applicable law, the Company’s aggregate liability for claims directly related to a specific order shall not exceed the fees actually paid by the customer for the relevant services under that order.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including consumer rights that cannot be waived by law and other liabilities that cannot be restricted by law.
- Disclaimer
The Company will make reasonable efforts to provide services in accordance with the order but does not guarantee uninterrupted operation of the website, nor does it guarantee that all digital files will function without error on every device or software environment.
Except as expressly agreed in the order or required by applicable law, the Company makes no additional warranties regarding the specific commercial suitability, expected profitability, or compatibility with third-party platforms of the design deliverables.
Nothing in these disclaimers affects the non-waivable rights granted to the customer under applicable law.
- Changes to These Terms
Gaselnora LLC may update these terms due to service adjustments, business changes, or legal requirements.
Updated terms will be posted on this website, indicating the effective date of the update. Modifications apply to activities occurring after the effective date; regarding the rights and obligations associated with submitted orders, the customer’s acquired rights shall not be retroactively deprived through unilateral updates, unless otherwise legally agreed by both parties or required by applicable law.
Customers are advised to review the latest version of these terms before purchasing services.
- Severability
If any part of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that part shall be limited or severed to the extent necessary, and the remaining terms shall continue in full force and effect to the extent permitted by law.